Specialist Technical Author (Transformation Project) | Job in Renfrewshire

• Technical Writing Experience: Minimum of 5 years' experience in technical authoring for complex IT projects or products, preferably within a transformation context.

• Expertise in Documentation: Proficiency in creating comprehensive and accurate documentation, including user guides, training materials, and technical specifications.

• Knowledge of Technical Software and Hardware: Familiarity with various software applications (e.g., Microsoft Office Suite, Adobe Creative Suite) and hardware systems is required.

• Strong Communication Skills: Excellent written and verbal communication skills to clearly articulate complex technical concepts to a variety of audiences.

• Project Management Skills: Ability to manage multiple documentation tasks within tight deadlines, working collaboratively with cross-functional teams.

• Agile Methodologies: Understanding and experience applying Agile methodologies in a fast-paced, iterative environment is essential.

• Collaboration and Teamwork: Ability to work effectively as part of a team, contribute to brainstorming sessions, and provide constructive feedback to colleagues.

• Attention to Detail: Strong attention to detail, with the ability to thoroughly review and revise documentation to ensure accuracy and consistency.

• Adaptability: Ability to adapt to changing project requirements, priorities, and technological advancements in a dynamic environment.

• Knowledge of Transformation Projects: Understanding of transformation projects and the impact of technology on business processes is highly desirable.

• Formal Technical Training or Degree: A formal technical qualification, such as a degree in Computer Science, Engineering, or a related field, would be advantageous.

• Experience with DITA (Darwin Information Typing Architecture): Familiarity with DITA and XML-based content authoring would be beneficial.

• Content Management Systems Experience: Previous experience with content management systems, such as Contentful, Adobe Experience Manager, or similar platforms, is a plus.

• Instructional Design Knowledge: Understanding of instructional design principles and learning theories to create engaging training materials would be beneficial.

• Multilingual Skills: Ability to work in multiple languages (e.g., English and another European language) would be advantageous but not essential.

Diversity Commitment

*Diversity Commitment *

At our organization, we are committed to fostering a diverse and inclusive workplace where everyone feels valued, respected, and heard. We believe that diversity in all its forms - ethnicity, gender identity, age, sexual orientation, ability status, socio-economic background, religion, and thoughts - is essential for our continued success as a forward-thinking organization.

We recognize the value that a diverse workforce brings to our company and are dedicated to building an environment where all employees can contribute their unique perspectives, talents, and ideas. We strive to ensure equal opportunities for all, including underrepresented groups in technology.

As part of this commitment, we have established several initiatives designed to attract, retain, and support a diverse workforce:

• Recruitment: We actively seek candidates from diverse backgrounds for all our roles, including the Specialist Technical Author (Transformation Project). We partner with organizations that specialize in diversity recruitment, attend career fairs focused on underrepresented groups, and encourage employees to refer friends and colleagues who fit this profile.

• Training and Development: We provide training programs to help our team members develop the skills needed for advancement within our organization. This includes unconscious bias training, mentorship programs, and opportunities for continued education.

• Inclusive Culture: We foster an inclusive culture where everyone feels valued and respected. This includes regular diversity and inclusion workshops, employee resource groups (ERGs), and open dialogues about diversity and inclusion issues.

• Equal Opportunity: We are committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

• Accountability: We hold ourselves accountable for our diversity and inclusion efforts, regularly reviewing our recruitment, retention, and advancement data to identify areas for improvement.

We welcome applicants from all backgrounds and encourage everyone who is interested in joining our team to apply. If you have any accessibility needs during the application process, please let us know so we can provide reasonable accommodations. We look forward to learning more about your unique perspective and talents as a potential member of our diverse team.